8k84 Casino Privacy Policy

This Privacy Policy ("Policy") describes how 8k84 ("8k84," "we," "us," or "our") collects, uses, stores, shares, and protects the personal data of individuals ("you," "your," or "Player") who access or use the 8k84 online gaming platform available at https://8k84.app and any associated mobile applications (collectively, the "Platform").

8k84 is committed to protecting the privacy and security of your personal data. We act as the personal information controller in respect of the personal data you provide to us or that we collect about you in connection with your use of the Platform. This Policy is issued in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173, "DPA"), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission ("NPC").

This Policy should be read together with our Terms & Conditions and our Responsible Gaming Policy. By registering for an account or using the 8k84 Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.

8k84 collects personal data from you in several ways: directly when you provide it to us, automatically when you use the Platform, and from third parties where permitted by law. The categories of personal data we collect include:

Sensitive Personal Information. Certain data we collect — such as government ID numbers and financial account details — may qualify as sensitive personal information under the DPA. 8k84 applies heightened security measures to such data and processes it only to the extent strictly necessary for regulatory compliance and platform operations.

Data You Choose Not to Provide. Where the provision of personal data is a requirement for registration or a legal obligation, failure to provide the requested data may prevent 8k84 from opening or maintaining your account, processing transactions, or providing certain services.

8k84 uses the personal data we collect for the following purposes:

• Account Registration & Management: To create and maintain your 8k84 player account, verify your identity, and manage your account settings and preferences.
• KYC & Age Verification: To verify that you meet the minimum age requirement of 21 years and to comply with PAGCOR's know-your-customer requirements for online gaming operators in the Philippines.
• Transaction Processing: To process deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, and other supported payment channels, and to maintain accurate financial records.
• Platform Delivery: To provide you with access to 8k84's games, features, promotions, and services, and to personalize your gaming experience based on your preferences and activity.
• Customer Support: To respond to your enquiries, resolve disputes, investigate complaints, and provide technical assistance.
• Anti-Money Laundering (AML) Compliance: To monitor transactions for suspicious activity, conduct enhanced due diligence where required, and report to the Anti-Money Laundering Council (AMLC) as mandated by Philippine law.
• Responsible Gaming: To monitor gaming patterns for signs of problem gambling, enforce self-exclusion requests, and administer responsible gaming tools such as deposit limits and session timers.
• Marketing Communications: To send you promotional offers, bonus notifications, and platform updates where you have consented to receive such communications. You may opt out at any time.
• Security & Fraud Prevention: To detect, investigate, and prevent fraudulent activity, unauthorized account access, bonus abuse, and other prohibited activities.
• Legal & Regulatory Compliance: To comply with applicable Philippine laws and regulations, including the DPA, the Anti-Money Laundering Act, and PAGCOR's regulatory requirements.
• Platform Improvement: To analyze usage patterns, conduct research, and improve the functionality, performance, and content of the 8k84 Platform.

Under the Philippine Data Privacy Act, 8k84 must have a lawful basis for processing your personal data. The legal bases on which we rely are as follows:

• Contractual Necessity: Processing is necessary to perform our contract with you — specifically, to operate your 8k84 account, process transactions, and deliver gaming services as described in our Terms & Conditions.
• Legal Obligation: Processing is required to comply with applicable Philippine laws and regulations, including PAGCOR licensing requirements, the Anti-Money Laundering Act (Republic Act No. 9160, as amended), and the Data Privacy Act of 2012.
• Legitimate Interests: Processing is necessary for 8k84's legitimate business interests, including fraud prevention, platform security, responsible gaming monitoring, and improving our services — provided these interests are not overridden by your privacy rights.
• Consent: For certain processing activities — particularly the sending of direct marketing communications and the use of non-essential cookies — we rely on your freely given, specific, informed, and unambiguous consent. You may withdraw your consent at any time without affecting the lawfulness of processing carried out before withdrawal.

8k84 does not sell, rent, or trade your personal data to third-party marketers under any circumstances. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Regulatory Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government agencies where disclosure is required by law or regulation.
• Payment Processors: GCash (Mynt), PayMaya (Voyager Innovations), BPI, BDO, Metrobank, and other payment service providers, solely to process your deposits and withdrawals.
• Identity Verification Providers: Third-party KYC and age verification service providers engaged by 8k84 to assist with identity verification and document authentication.
• Game Software Providers: Third-party game developers and content providers whose games are available on the 8k84 Platform, to the extent necessary to deliver game services and resolve disputes.
• IT & Security Service Providers: Cloud hosting providers, cybersecurity firms, and technical support vendors engaged to maintain and secure the 8k84 Platform.
• Legal & Professional Advisors: Lawyers, auditors, and other professional advisors engaged by 8k84 in connection with legal proceedings, regulatory investigations, or compliance reviews.
• Law Enforcement: Philippine law enforcement agencies where disclosure is required by a valid court order, subpoena, or other lawful process.

All third parties with whom 8k84 shares personal data are required to process that data in accordance with applicable privacy laws and 8k84's data protection standards. We do not permit third-party service providers to use your personal data for their own marketing purposes.

8k84 uses cookies and similar tracking technologies (such as web beacons and local storage) to operate and improve the Platform. Cookies are small text files placed on your device when you visit the 8k84 website. They help us recognize your device, maintain your session, and remember your preferences.

The types of cookies used by 8k84 are as follows:

• Strictly Necessary Cookies: These cookies are essential for the Platform to function. They enable core features such as account login, session management, and security. These cookies cannot be disabled without affecting Platform functionality.
• Performance & Analytics Cookies: These cookies collect anonymized information about how players use the Platform — such as which pages are visited most frequently and whether error messages are received. This data helps us improve Platform performance.
• Functionality Cookies: These cookies remember your preferences (such as language settings and display options) to provide a more personalized experience.
• Targeting & Marketing Cookies: These cookies are used to deliver promotional content that is relevant to your interests. They are only placed with your consent and can be disabled at any time.

You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the 8k84 Platform. For detailed instructions on managing cookies in your specific browser, refer to your browser's help documentation.

8k84 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following retention periods apply:

Upon expiry of the applicable retention period, 8k84 will securely delete or anonymize your personal data in accordance with its data disposal procedures. Where data is anonymized rather than deleted, the anonymized data may be retained indefinitely for statistical and analytical purposes, as it can no longer be linked to you personally.

8k84 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. Our security measures include:

• Encryption: All personal data stored on 8k84's servers is encrypted using AES-256 encryption. All data transmitted between your device and the 8k84 Platform is protected using TLS 1.3 (Transport Layer Security).
• Access Controls: Access to personal data is restricted to authorized 8k84 personnel on a strict need-to-know basis. All staff with access to personal data undergo background checks and regular data privacy training.
• Two-Factor Authentication: 8k84 supports and encourages the use of two-factor authentication (2FA) for player accounts to provide an additional layer of security against unauthorized access.
• Penetration Testing: 8k84's Platform and infrastructure undergo regular penetration testing and security audits conducted by independent cybersecurity specialists.
• Incident Response: 8k84 maintains a documented data breach response plan. In the event of a personal data breach, we will notify the NPC within 72 hours of becoming aware of the breach, and will notify affected players without undue delay where the breach is likely to result in a high risk to their rights and freedoms.
• Vendor Security: All third-party service providers with access to 8k84 player data are required to maintain security standards equivalent to or exceeding those of 8k84, and are subject to regular security assessments.

Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by 8k84:

To exercise any of your privacy rights, please contact 8k84's Data Protection Officer (DPO) using the contact details provided in Section 14 of this Policy. 8k84 will respond to all verified privacy rights requests within fifteen (15) business days of receipt. We may request proof of identity before processing your request to ensure we do not disclose personal data to unauthorized persons.

Please note that certain rights are subject to limitations under the DPA. For example, the right to erasure does not apply where 8k84 is required to retain your data to comply with a legal obligation (such as the Anti-Money Laundering Act's record-keeping requirements).

The 8k84 Platform is strictly intended for adults aged 21 years and above. 8k84 does not knowingly collect personal data from any person under the age of 21. The minimum age for online casino gaming in the Philippines under PAGCOR's regulatory framework is 21 years.

If 8k84 becomes aware that personal data has been collected from a person under the age of 21, we will immediately suspend the relevant account, delete the personal data in question, and take appropriate action in accordance with our Terms & Conditions and applicable law.

If you are a parent or guardian and believe that your child under the age of 21 has registered on the 8k84 Platform or provided personal data to 8k84, please contact our support team immediately so that we can take prompt action.

8k84 primarily stores and processes personal data within the Philippines. However, certain service providers engaged by 8k84 — such as cloud infrastructure providers, game software developers, and cybersecurity vendors — may be located outside the Philippines and may process personal data on 8k84's behalf in other jurisdictions.

Where personal data is transferred outside the Philippines, 8k84 ensures that appropriate safeguards are in place to protect your data in accordance with the DPA and NPC regulations. These safeguards may include:

• Contractual clauses requiring the recipient to apply data protection standards equivalent to those required under Philippine law.
• Transfers to countries or organizations that the NPC has determined provide an adequate level of data protection.
• Binding corporate rules where the recipient is part of the same corporate group as 8k84.

You may request further information about the safeguards applicable to any specific cross-border transfer of your personal data by contacting our Data Protection Officer.

The 8k84 Platform may contain links to third-party websites or services for informational or operational purposes. These third-party sites operate independently of 8k84 and are governed by their own privacy policies. 8k84 has no control over, and accepts no responsibility for, the content, privacy practices, or data handling of any third-party website.

We encourage you to review the privacy policy of any third-party website you visit before providing any personal data. The inclusion of a link to a third-party site on the 8k84 Platform does not constitute an endorsement of that site or its privacy practices by 8k84.

8k84 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When we make material changes to this Policy, we will:

• Post the updated Privacy Policy on the 8k84 Platform with a revised "Last Updated" date at the top of the page.
• Notify registered players via email or in-platform notification where the changes are material and affect your rights or the way we process your personal data.
• Where required by law, seek your renewed consent before implementing changes that affect processing activities for which consent is the legal basis.

Your continued use of the 8k84 Platform after the effective date of any updated Privacy Policy constitutes your acknowledgment of the changes. We encourage you to review this Policy periodically to stay informed about how 8k84 protects your personal data.

8k84 has appointed a Data Protection Officer (DPO) responsible for overseeing compliance with the Philippine Data Privacy Act and this Privacy Policy. If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by 8k84, please contact our DPO using the details below:

If you are not satisfied with 8k84's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC), the Philippine government authority responsible for enforcing the Data Privacy Act of 2012. The NPC can be reached through its official government website and offices in Manila.

For general customer support enquiries unrelated to data privacy, please contact the 8k84 support team at [email protected].